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Tuesday, December 25, 2012

Latest business intelligence reports


SAP
By: SAP
Across all businesses, they would like nothing better than to know what their customers like. How old are they? What do they like? Structured customer intelligence was the primary currency and see how social interaction enhances engagement.
Infogroup
By: Infogroup
This report outlines the vision of Forrester's solution for customer intelligence executives working on driving customer loyalty. Many loyalty programs fail because they focus too heavily on discounts or they lack differentiation.
SkillSoft
By: SkillSoft
Focusing only on underlying technologies of learning management system functionality misses a key point around the business impact of learning content. As a result, this has created a number of fallacies in organizations.
Gleanster Research
By: Gleanster Research
Have you ever wondered if your organization is getting the most out of CRM? This 30 page analyst report from Gleanster Research explores best practices for augmenting CRM to optimize sales success.
IBM
By: IBM
In this paper we will explore end-user's view on Smarter Computing. Data Center investment comes in two flavors - those that differentiate in the eyes of the customer when they are improved, and those that become visible upon failure.

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